Shipping & Returns Information
Returns Policy: For health and safety reasons all of our products are not returnable. Please understand that when you buy something from us you know that it has not been in any situation where it can have been tampered with. It's for your protection that we have this policy.
Shipping: Because nearly ALL of our products are handcrafted to order, our processing time can be 2 days to 2 weeks. During busy times such as a sale, the holidays, inclement weather, or other unforeseen circumstances it can be even longer. If you need your order quickly or by a specific, please contact us before you place your order to be sure we can get it out as soon as you need it.
International Customs Fees, Duty Taxes, Etc.: If your order is not shipping to a US address please be aware that your country may charge you a fee or fees based on the value of your package. This is a charge from them, not us, and we are not responsible for those fees. We put the exact value of your items on the shipping forms (less the shipping you paid.) We cannot mark the package as a gift and we cannot lower the value. It is against the law for us to do so. Please do not ask us to do it.